The need to simplify the collection of patient payments – both for the medical practice and the patient – is more important than ever. As cited in the Sep-Oct 2017 edition of HBMA’s RCM Advisor, a 2016 survey by LHK Partners cited 4 key points with regard to healthcare trends in self-pay collections:
- Patients not only owe more – but, the amounts are higher than they ever have been before. This necessitates increased flexibility in payment arrangements and options from the medical practice.
- Consumers across all generations want convenience through online payment channels and electronic payment methods when it comes to healthcare payments.
- The industry needs to go paperless now more than ever. Electronic statements are just one example of available electronic transactions available to streamline and simplify healthcare payments as well as satisfy the consumer demand for convenience.
- Healthcare data is under attack. Partnering with a proven electronic payment vendor can help your practice safely transition into more efficient, secure and flexible payment options for your patients.
